Take 2 Professional Coaching, Counselling & Psychotherapy
Online, Teddington, Twickenham, Richmond

Basic outline of Terms & Conditions for Counselling/Psychotherapy.

(These T&C do not relate to coaching sessions.)

It does not matter whether it is a one-off session or open-ended therapy/counselling, this is your basic contract with me - and protects you with regard to services offered and protection of your data.

On agreement to work together, you will receive a paper or digital copy from me, which I require you to sign and return. If you do not have a scanner, then a ticked/signed photograph text'd to me is fine.

Each T&C will be personal to you - for example: Day, Time, Fee; Walk&Talk (ie, the client agrees to wear clothing appropriate to weather/walking conditions); Online (the software we will be using - VSee, which is data-compliant);
In-Person/therapy room (details the location and access to the therapy room).

However, each T&C/contract contains the fundamental information below:

Our sessions

Sessions are 50 minutes in length.

Please “arrive” for your session on time. If you arrive late for your session, we will still need to finish at your regular time.

Please do not arrive under the influence of alcohol or drugs. If you do – and I feel there is nothing to be gained in having the session – I reserve the right to cancel the session and you will be billed for it.

Notice of cancellation

A notice period of 72 hours is required should you need to cancel a session. If you cannot make your session, I will try to offer you another time that week - however, this cannot be guaranteed.

Failure to give 72 hours notice will mean that the session fee will be charged.

Should you wish to discontinue therapy, I request a minimum of 3 weeks’ notice/attended sessions. This is to ensure that we consider and reflect on your reasons for leaving and ensure that you go well. [This is not required if we have agreed a one-off session.]


I have regular clinical supervision and may discuss the therapeutic process of your sessions with my supervisor. This information remains confidential and my supervisor is bound by the same BACP policies, guidelines and ethics as I am.

My General Data Protection Regulation / ICO Registration number is: ZA072702.

Data Security

Please read – and tick, if agreed – the data security information below:

I agree for my information to be kept by Helen King
for the purposes of psychotherapy – and that this
information is to be kept either in hard-copy format
or on separate storage media (with all other digital
copies deleted) and be securely stored in accordance
with the new General Data Protection Regulation
(GDPR) May 2018.

I agree for my telephone number and email address
to be stored digitally by Helen King - and only be used
for interpersonal communication and psychotherapy

I reserve the right to have this information
deleted at any time.


[From time to time, I will update my T&C and the most up-to-date version may not be immediately shown here. However, the T&C you sign with me will be the one we work with, unless we have both agreed any changes to your signed contract.]

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